Our approach to privacy
Helnivor Digital Guide is operated by IGP Decaux SpA. This privacy policy explains what kind of information is processed when you visit our website, and how we handle it.
We follow one simple ground rule: we collect as little data as possible. We don't ask you to create an account, we have no mandatory forms, and we send no email newsletters.
What information is processed
When you visit our website, technical information necessary for the website to function may be processed. This is standard for all websites and happens automatically via the web server.
| Data type | Purpose | Storage |
|---|---|---|
| IP address (anonymized) | Security and server logging | Short-term log, not linked to a person |
| Browser information (User-Agent) | Technical compatibility | Part of the server log, short-lived |
| Page requests | Server performance and troubleshooting | Aggregated, not personally identifying |
We don't collect names, email addresses, phone numbers or other personally identifying information unless you actively contact us by email.
Use of cookies
This website uses no tracking or analytics cookies of its own. We use no third-party analytics services such as Google Analytics, Hotjar or the like.
Your browser may store technical session cookies that are necessary for the website to display correctly. These contain no personal data and are deleted automatically when you close the browser.
Affiliate links and third-party services
Some links on this website are affiliate links. This means we may receive a commission if you click the link and then purchase a product or subscription from the relevant provider.
Such links are clearly marked with "Affiliate" or "Sponsored link" near the link.
When you click an affiliate link and visit an external website, that provider's privacy policy applies to all further data processing. We are not responsible for what third-party sites do with your information.
When you contact us by email
If you send us an email at contact@helnivor.com, we will process the information you provide in the email — typically your name, email address and the content of the message — solely to respond to your enquiry.
We don't share this information with third parties, and we don't store it longer than necessary to handle your enquiry.
Your rights under the GDPR
As a data subject in the EU/EEA, you have rights under the EU General Data Protection Regulation (GDPR). These include, among others:
- The right to access any information we may hold about you
- The right to rectification of inaccurate information
- The right to erasure ("the right to be forgotten")
- The right to lodge a complaint with the relevant supervisory authority
To exercise these rights, contact us at contact@helnivor.com.
Data controller
The data controller for this website is:
Centro Direzionale Milanofiori
20090 Assago (MI), Italy
Phone: +39 02 892 131
Reg. no.: IT05111110960
Email: contact@helnivor.com
Changes to this policy
We may update this privacy policy as needed. Changes take effect from the date they are published on this page. We recommend checking this page from time to time.